Hiring the Right Gutter Contractor

by Gabby Hyman

You won't find a shortage of rain gutter contractors advertising their services in your neighborhood. Many consumers believe that they should leap at the first estimate they get if it seems reasonable. But unless you do some research into your prospective gutter contractor, be willing to accept the risk of cost overruns, improper installation, or shoddy materials. All a contractor needs is a seamless gutter machine and a pickup truck to go into business. Here are some tips for evaluating your prospects before signing a contract.

1. Don't pay for a rain gutter installation estimate. If a prospective contractor wants you to pay upfront for a bid, run away.
   
2. Ask Around for References. Your friends and neighbors can be excellent resources for finding the right gutter contractor. Or ask bidding contractors for references in your area. Visit a couple of homes and talk with owners about whether the job was done on time, within the budget, and has held up beautifully in foul weather. If additional work proved necessary to align the gutters or adjust anything, was the work prompt and the contract honored? What kind of warranty is offered?
   
3. Contact Government or Business Offices. Is your prospective gutter contractor licensed with the state? How many years has the company been in service? Have there been complaints filed against the company at the Better Business Bureau or Department of Consumer Affairs? Were any warnings issued against the contractor? Ask your prospects for copies of their contractor's license, business license, workers comp, and liability insurance.
   
4. Research Materials and Costs. Rain gutters come in a wide variety of costs, materials (seamless or with sections), and a range in performance. Gutters come in 4", 5", and 6" diameters, with thicknesses of .032, .027, and .025 inches. Sectional gutters are less expensive than custom-made seamless gutters, but the latter have fewer problems with leaks and clogging. Get estimates for the thicker materials with longer wear life. If you're considering aluminum, ask your contractor if the company uses higher grade, primary aluminum. And get bids for using top quality gutter covers and guards.